Privacy Policy

1. Information we collect

Account Information: When you create an account, we collect your name, email address, and company name. If you sign up via Google or Microsoft OAuth, we receive your name and email from those providers.

Scan Data: When you run a scan, we store the company name, domain, industry, and scan results.

Usage Data: We collect information about how you interact with the platform, including pages visited, features used, and scan frequency.

Payment Information: Billing is processed by Stripe. We do not store credit card numbers.

Analytics: We use Google Analytics 4 to understand site traffic and usage patterns.

2. How we use information

We use information to provide and improve the Service, process scans and generate reports, send transactional emails, send marketing emails if you opt in (you may unsubscribe at any time), and respond to support requests.

3. Third-party services

We use: Supabase (database and authentication), Stripe (payments), Resend (email), OpenAI, Perplexity, Google Gemini, and Anthropic Claude (AI queries), Google Analytics (usage analytics), Vercel (frontend hosting), Railway (backend hosting).

When we query AI platforms on your behalf, we submit prompts that include your company name and industry.

4. Data retention

Scan results are retained for as long as your account is active. Request deletion by emailing hello@faroindex.ai. We process deletion requests within 30 days.

5. Data security

We use industry-standard security measures including HTTPS, secure authentication, and access controls.

6. Cookies

The platform uses essential cookies for authentication. Google Analytics uses cookies for usage tracking. You may disable cookies in your browser settings.

7. Your rights

You may access, correct, or delete your personal data, and unsubscribe from marketing emails at any time.

8. Changes to this policy

We may update this policy at any time. The "last updated" date reflects the most recent revision.

9. Contact

Questions: hello@faroindex.ai