- What does the free scan include?
- The free scan runs ten buyer-intent queries across ChatGPT and Perplexity, with no account required, and it finishes in about sixty to ninety seconds. You get a visibility score, the competitors AI mentions alongside you, and a summary of how the assistants describe your brand. It does not include your Brand Accuracy Rate, GEO score, site audit, or ongoing monitoring, which is what the paid tiers add.
- What is the difference between free and paid scans?
- Free scans use ten queries on two platforms and return visibility only. Paid scans run more queries with coverage that grows by plan, so Starter covers ChatGPT and Perplexity, Growth adds Gemini, and Pro adds Claude for all four, and they take roughly five to fifteen minutes depending on tier and site complexity. Starter, Growth, and Pro add a GEO audit, a competitor comparison, and weekly monitoring with email alerts when scores shift, while the full accuracy audit with source tracing and content leakage analysis is included on Growth and Pro.
- How often do paid plans scan my company?
- Starter, Growth, and Pro all scan weekly by default, and Pro adds on-demand scans from the dashboard, up to fifty manual runs a billing period. Run an extra scan after you deploy schema or publish new content, since that is how you see whether the change moved anything.
- Can I scan competitors on paid plans?
- Yes, every paid plan lets you scan competitors through the same pipeline and compare the scores side by side, with three competitor slots on Starter, five on Growth, and ten on Pro.
- What platforms does Faro Index scan?
- Coverage scales by plan, so Starter scans ChatGPT and Perplexity, Growth adds Gemini, and Pro adds Claude for all four, while the free scan covers ChatGPT and Perplexity.
- Will my price change if I am already subscribed?
- No. Existing subscribers keep their current rate, and price changes apply only to new signups, so your subscription renews at the same price unless you change or cancel.